Mystery Phone Shopping
Do you ever wonder why your lead to show ratio is so low?
Is your admissions representative following your phone script?
What is your admissions representative saying to the lead you paid so much for?
Protect your lead investment and let us shop your representatives.
As potential students, we will call your admissions receptionists or representatives
We will provide you with a recording of the call, a written transcription and a scored, summarized analysis of the admissions representatives phone delivery and technique.
Mystery Shopping in Person
We can also shop your representatives beyond the phone process, playing the role of prospective student we sit through an Admissions interview at your school.
CLick here to Contact us for more information about mystery shopping.
A detailed written analysis documents this entire process as well.